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Contact Lexus Financial Services Customer Service

How to Reach a Person at Lexus Financial Services

Verified Contact Information

Toll-Free Number:

  • 1-800-874-7050
    Continental U.S.
Call customer service

Customer Service:

  • 1-800-445-8154
    Credit Life and Disability Insurance Claims
  • 1-888-548-8821
    Excess Wear and Use Protection
  • 1-800-255-8713
    Guaranteed Auto Protection
  • 1-800-469-5214
    Puerto Rico
  • 1-855-999-0519
    Tire & Wheel Protection and Key Replacement
  • 1-800-448-1505
    Vehicle Service Agreement/Prepaid Maintenance Plans

Lexus Financial Services Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Lexus Financial Services Phone Number
1 (800) 874-7050
Average Hold Time
Less than 1 minute
Average Calls duration
4 minutes
Issue Resolution Rate
Low (30% reported full resolution)
Lexus Financial Services Customer Service Rating
5 out of 5
Overall Customer Sentiment
Mostly satisfied
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Lexus Financial Services Customer Service?

Most Popular Number:

(800) 874-7050
Continental U.S.
Total calls: 347 Issues resolved: 31 Last call: Jan 27, 2026

The Lexus Financial Services phone number to call their customer support is 1-800-874-7050. The professional Lexus Financial customer service experts will answer your questions and provide technical support. The Lexus Financial phone number for the Vehicle Service Agreement (VSA) is 1-800-448-1505. You can get full information about Prepaid Maintenance Plans at this Lexus Financial Services contact. The Guaranteed Auto Protection (GAP) is available at the following Lexus Financial number: 1-800-255-8713. To reach the Excess Wear and Use Protection (EWU) Department, dial 1-888-548-8821. The Lexus Financial contact for Tire and Wheel Protection (T&W) and Key Replacement is 1-855-999-0519.

You can contact the Credit Life and Disability Insurance Claims (CLAH) Department at 1-800-445-8154.

The Lexus Financial hours for their customer service are Monday through Friday from 8 a.m. to 5 p.m. local time. You can get answers to your questions, professional consultations, and technical support by calling the customer service helpline within these hours.

If you have questions about Tire and Wheel Protection or Key Replacement, call their support phone line Monday through Friday from 7 a.m. to 7 p.m. CT and Saturday between 8 a.m. and 1 p.m. CT.

The department dealing with Credit Life and Disability Insurance Claims is available Monday to Friday between 7 a.m. and 5 p.m. CT.

The Lexus Financial Services address to mail their corporate office is Lexus Financial Services, PO Box 15012, Chandler, Arizona 85244-5012, United States.

The mailing address to reach the Help Center is Lexus Financial Services, PO Box 22171, Tempe, AZ, 85282, United States. You can mail customer support for general inquiries, such as to ask an account question, discuss a complaint, or give a compliment.

You can also find the addresses of company dealers on the website. Visit the Contact Us page and scroll till you see the Dealer Information section. Click the link and enter your Zip code to find the Lexus Financial Services dealer nearby.

PissedConsumer Club

Contact Information

Lexus Financial Services Website:

Lexus Financial Services Help Center:

Corporate Office Address:

Lexus Financial Services
P.O. Box 15012
Chandler, Arizona 85244-5012
United States

Other Info (opening hours):

Customer support:

Monday-Friday: 8am-5pm Local Time

Inquiries for vehicle protection products:

Monday-Friday: 7am-7pm Central Time

Saturday: 8am-1pm Central Time

More contact details

Summary of Lexus Financial Services Customer Service Calls

373 TOTAL
CALLS
03:39 AVG CALL
DURATION
30% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Lexus Financial Services?

Payments and Charges Question:

  • “Payment”
  • “Bill”
  • “Pay my bill”

Employment Question:

  • “Received payoff”
  • “Payoff”
  • “Adjust my payoff amount”

Request for Information Question:

  • “Find out what is my pay out on my car”
  • “To find out to pay off my car”
  • “I don't have a Lexus car but I keep getting confirmation of payment”

Account Question:

  • “Unlock mobile app”
  • “To get my account number”
  • “Forgot account number”

Product/ Service Question:

  • “Loan payment”
  • “Stupid app is not working again !!!”
  • “Loan payoff”

Return/ Replace Question:

  • “Return a leased car due to death”
  • “Change of banks”
  • “Change address”

Activation/ Cancellation Question:

  • “Canceling payments”
  • “Lease cancellation”

Staff Question:

  • “Info about the service”
  • “I've been trying to buy my leased car and have me five calls now to both Lexus financial services and my dealer I need somebody to call me and get this thing done”

Cards Question:

  • “Verify credit card limit”
  • “Pay lexus credit card over phone”

Refund Question:

  • “Refund”
  • “To get a refund For my gap insurance I paid my truck off 2 years earlier”

Shipping and Delivery Question:

  • “Haven't received car tittle and car has been paid off”

Other Question:

  • “Pick up the car”
  • “Extension agreement”
  • “Pago”

About

Summary

Lexus Financial Services is an online portal of Lexus owners. With just 2 luxury cars at the Lexus launch in 1989, this brand became a sign of lavish life style. Since its inception, Lexus grew its models to suit the global demand. Nowadays, Lexus is delivering much more on its pledge by combining future design, recent technology all in 1. With a few models that have Lexus Hybrid Drive, Lexus is an industry leader when it comes to hybrid cars. At the portal, Lexus owners can easily manage their account, estimate monthly installments to pay, track the duration of the lease agreement, and choose among several payment options available.

Lexus Financial Services reviews and complaints

Lexus Financial Services is ranked 944 out of 5730 in Financial Services category

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