Contact Lexus Financial Services Customer Service
Lexus Financial Services Phone Numbers and Emails
Toll-Free Number:
-
(800) 874-7050Continental U.S.
Customer Service:
-
(800) 445-8154Credit Life and Disability Insurance Claims
-
(888) 548-8821Excess Wear and Use Protection
-
(800) 255-8713Guaranteed Auto Protection
Lexus Financial Services Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Lexus Financial Services is 8008747050. 95% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Lexus Financial Services may ask you for the following information to identify you as a customer: phone number, address or zip code or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Lexus Financial Services is 8008747050. 95% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Lexus Financial Services may ask you for the following information to identify you as a customer: phone number, address or zip code or first and last name.
People call Lexus Financial Services mainly because of employment, account, payments and charges.
30% of the consumers who called the company’s customer support stated that their issues were resolved.
Contact Information
Lexus Financial Services Website:
Lexus Financial Services Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer support:
Monday-Friday: 8am-5pm Local Time
Inquiries for vehicle protection products:
Monday-Friday: 7am-7pm Central Time
Saturday: 8am-1pm Central Time
How Good is Lexus Financial Services's Customer Service?
Summary of Lexus Financial Services Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Lexus Financial Services?
Payments and Charges Question:
- “Bill”
- “Payment”
- “Pay my bill”
Employment Question:
- “Received payoff”
- “Payoff”
- “Adjust my payoff amount”
Request for Information Question:
- “Find out what is my pay out on my car”
- “To find out to pay off my car”
- “I don't have a Lexus car but I keep getting confirmation of payment”
Account Question:
- “Unlock mobile app”
- “To get my account number”
- “Forgot account number”
Product/ Service Question:
- “Loan payment”
- “Stupid app is not working again !!!”
- “Loan payoff”
Return/ Replace Question:
- “Return a leased car due to death”
- “Change of banks”
- “Change address”
Activation/ Cancellation Question:
- “Canceling payments”
- “Lease cancellation”
Staff Question:
- “Info about the service”
- “I've been trying to buy my leased car and have me five calls now to both Lexus financial services and my dealer I need somebody to call me and get this thing done”
Cards Question:
- “Verify credit card limit”
- “Pay lexus credit card over phone”
Refund Question:
- “Refund”
- “To get a refund For my gap insurance I paid my truck off 2 years earlier”
Shipping and Delivery Question:
- “Haven't received car tittle and car has been paid off”
Other Question:
- “Extension agreement”
- “Pago”
- “Any need for auto protection Gap for a 1998 ES300 Lexus”
About
Lexus Financial Services is an online portal of Lexus owners. With just 2 luxury cars at the Lexus launch in 1989, this brand became a sign of lavish life style. Since its inception, Lexus grew its models to suit the global demand. Nowadays, Lexus is delivering much more on its pledge by combining future design, recent technology all in 1. With a few models that have Lexus Hybrid Drive, Lexus is an industry leader when it comes to hybrid cars. At the portal, Lexus owners can easily manage their account, estimate monthly installments to pay, track the duration of the lease agreement, and choose among several payment options available.

Lexus Financial Services is ranked 696 out of 5175 in Financial Services category
Compare Lexus Financial Services Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.